The quote: "The people that you work with are, when you get down to it, your very best friends." (Season 7, Episode 21) His team and their health were his priority.ĩ. Michael always made it a point to ensure that his employees were taken care of, even though he himself didn't ask for a raise for years. The lesson: This quote is a nice (albeit hilarious) reminder of the importance of offering quality benefits to employees. The quote: "The most sacred thing I do is care and provide for my workers, my family. But as always, Michael appreciated the importance of human connections, be it relationships with his employees or with the company's clients.Ĩ. The lesson: Technology is indeed taking over, and the idea of machines replacing human interaction is now a real concern. And to me the choice is easy." (Season 4, Episode 3) And computers are about trying to murder you in a lake. In the end, life and business are about human connections. The quote: "People will never be replaced by machines. A little bit of both, however, can make a great leader.ħ. Being an intimidating boss isn't the best route to take, but being a lovable boss with no backbone isn't much better. The lesson: As a leader, you have to find the right balance between being liked and being respected. I want people to be afraid of how much they love me." (Season 2, Episode 6) The quote: "Would I rather be feared or loved? Easy – both. The more genuine you are, the more willing clients will be to do business with you.Ħ. You don't want to be another corporate robot only interested in monetary rewards. The lesson: If you want to make sales, you have to also make and maintain real connections with consumers. In no particular order." (Season 6, Episode 20) The quote: "Make friends first, make sales second, make love third. The lesson: You know what they say: "When in doubt, dance it out. Sometimes you just have to be the boss of dancing." (Season 2, Episode 11) The quote: "Sometimes you have to take a break from being the kind of boss that's always trying to teach people things. Don't let the possibility of failure hold you back. If you want to achieve anything, especially in business, you first must try.
The lesson: So, maybe Michael didn't coin this well-known quote, but the message still rings true. The quote: "'You miss 100 percent of the chances you don't take.' – Wayne Gretzky" (Season 5, Episode 23) Every leader can benefit from this perspective.ģ. But despite this no-nonsense attitude, Michael still believes in second chances. To him, poor choices should not be made twice. The lesson: Michael doesn't have a "three strikes, you're out" mindset. Fool me twice, strike three." (Season 3, Episode 13) Leaders should never favor one person or believe that someone is more valuable just because of the nature of their work.Ģ. He treats each of his employees (except Toby) with care and appreciation. The lesson: Regardless of their job title, Michael doesn't view any worker as better than another. But I don't see it that way, and you know why not? Because I am collar-blind." (Season 2, Episode 15) The quote: "You may look around and see two groups here: white collar, blue collar. These eight quotes from the self-appointed World's Best Boss might make you laugh out loud, but they can also teach you a thing or two about business.ġ. I just hope I find it along the way." What he usually found was a statement that was equal parts bold, hilarious and, yes, even inspiring. Scott once said, "Sometimes I'll start a sentence and I don't even know where it's going. But despite his not-suitable-for-work behavior and unproductivity, he possessed many admirable qualities, from compassion to loyalty. Michael Scott (played by Steve Carrell in "The Office") was an interesting leader, to put it lightly.
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